This is a major review point in ISEM. Before Systems
Engineering can devise a system solution, there must be
consensus agreement about the information requirements.
Misunderstandings or misinterpretations will be costly later on.
Systems Engineering and Project Management have the
responsibility to assure that User Management is in full accord
with the Project Scope and its Information Requirements.
Systems Engineering should be aware of the tendency of some
executives to delegate their attendance at a meeting to someone
else. If this occurs, the delegate selected should be empowered
by management with decision-making ability. Otherwise, progress
will be minimal. Insistence on this point will eliminate costly
'second-guessing' later in the project. More importantly, the
project has an improved chance of success with management
support and involvement.
There are three major areas to be clarified by the meeting:
- That the Project Scope accurately states the business
problems/opportunities, and that the boundaries of the
project are understood. In particular, all areas of the
business affected by the project, both directly and
indirectly, should be defined.
- That all of the necessary Information Requirements for
the project have been considered and that each has been
accurately defined.
- That the Data Definitions accurately represent the
business facts needed to support the information
requirements.
Review meetings should be short and to the point. The
attendees should have received copies of the deliverables as a
result of Activity D. The meeting thereby is used to review
questions and assure that all in attendance are in agreement.
Any changes that occur during the meeting should be noted.
After the meeting, the revised requirements are issued.
Following this, Systems Engineering obtains signed agreement
from all attendees.
As a general comment, one of the reasons that it is
sometimes difficult to obtain either verbal or written agreement
is that User Management does not know clearly what is being
agreed. At this point, User Management is agreeing to the
Information Requirements and should be aware these can be
revised or added to if conditions change during the development
process.