01 - Rate the overall INTELLIGENCE level of your workers:
1 - Excellent - Well educated and effectively applies it on the job.
2 - Good - Adequate intelligence level to perform the work.
3 - Average - Well educated but does not apply it on the job.
4 - Fair - Below average intelligence level, require supervision.
5 - Poor - Poor intelligence level.
02 - How CLEAN AND TIDY is your area of operation?
1 - Excellent - Spotless, well organized; workers maintain a pristine workplace.
2 - Good - but occasionally have to remind workers to cleanup work area.
3 - Average - some debris, but can still find things.
4 - Fair - cluttered, but can find things if necessary.
5 - Poor - a mess; impossible to find anything.
03 - How well informed are your workers regarding your PRIORITIES?
1 - I regularly update priorities and routinely communicate them to the workers.
2 - I occasionally update priorities and notify the workers accordingly.
3 - I periodically update the workers as to our direction.
4 - Priorities are communicated to the workers as required.
5 - Rarely, if ever, do I share my plans with the workers, its none of their business.
04 - Rate the MOTIVATION of workers:
1 - Excellent - Workers are self-motivated; always looking to conquer objectives.
2 - Good - Workers work well under normal operating environment.
3 - Average - Workers need to be baited by incentives.
4 - Fair - Workers only work on those things they are personally interested in.
5 - Poor - Workers need to be threatened to get anything done.
05 - What is the overall physical APPEARANCE of the workers?
1 - Excellent - professional for the type of work involved.
2 - Good - dress and appearance better than most of the people in the company.
3 - Average - dress and appearance no different than the rest of the people in the company.
4 - Fair - workers have to be reminded to clean up their appearance.
5 - Poor - slovenly; workers dress inappropriately for work.
06 - What is your level of knowledge regarding the BUSINESS?
1 - I understand all aspects of the business and understand our corporate direction.
2 - I understand most aspects of the business and have an idea where it is going.
3 - I understand only certain parts of the business and where these parts are going.
4 - I understand only certain parts of the business but am unfamiliar with their direction.
5 - I only know my area of the business and where it is going.
07 - Rate the JUDGMENT of your workers:
1 - Excellent - I have complete confidence in my workers' ability to make a proper decision.
2 - Good - The workers consult with me prior to making a decision.
3 - Average - I occasionally include the workers in making decisions.
4 - Fair - I must approve all decisions pertaining to my department.
5 - Poor - I have no confidence in the workers' ability to make a proper decision.
08 - What is the state of the EQUIPMENT used by the workers?
1 - Excellent - state of the art; well maintained.
2 - Good - relatively new; well maintained.
3 - Average - aging; but well maintained and functional.
3 - Fair - older; requires maintenance.
5 - Poor - archaic; constantly breaking down.
09 - How ACCESSIBLE are you to your workers?
1 - I make time to meet with my people whenever/wherever possible.
2 - I meet with my people on a regularly scheduled basis.
3 - I make myself available but on an appointment basis.
4 - I prefer to be contacted by e-mail or voice mail.
5 - My time is limited and is scheduled by my secretary.
10 - What is the level of TRUST between you and your workers?
1 - Excellent - Complete trust between myself and my workers.
2 - Good - I trust my workers more than they trust me.
3 - Average
4 - Fair - My workers trusts me more than I trust them.
5 - Poor - There is no trust between myself and my workers.
11 - Rate your workers' ability to implement CHANGE:
1 - Excellent - Readily adapt to change.
2 - Good - adapt to changes well, if properly explained.
3 - Average - reluctantly adapt to small to medium sized changes.
4 - Fair - small changes are acceptable; but hard to break habits.
5 - Poor - workers resist any form of change.
12 - How much of your department's time is spent CORRECTING PROBLEMS?
1 - All of our time is spent on new assignments or enhancements (no time for corrections).
2 - Most of our time is spent on new assignments or enhancements, little time is spent on corrections.
3 - Half of our time is spent correcting problems, and half on new assignments or enhancements.
4 - Most of our time is spent on corrections, little time spent on new assignments or enhancements.
5 - All of our time is spent correcting problems.
13 - How much time do you spend SUPERVISING your workers?
1 - I spend little, if any, time supervising workers; they supervise themselves.
2 - Approximately 25% of my time is spent supervising my workers.
3 - Approximately 50% of my time is spent supervising my workers.
4 - Approximately 75% of my time is spent supervising my workers.
5 - I spend all my time directing the work of others.
14 - Rate the spirit of COOPERATION among your workers:
1 - Excellent - total cooperation and trust among the workers.
2 - Good - good cooperation with some cajoling by me.
3 - Average - fair cooperation, but competitive situations occasionally erupt.
4 - Fair - some cooperation, but mostly competition among the workers.
5 - Poor - no cooperation; very competitive environment.
15 - What is the typical EFFECTIVENESS RATE of your workers? (The amount of Direct time spent on work assignments versus Indirect time spent on interferences)
1 - 80% - 100% (in an 8 hour day - 6 to 8 hours spent on Direct work)
2 - 60% - 80% (5 to 6 hours)
3 - 40% - 60% (3 to 5 hours)
4 - 20% - 40% (2 to 3 hours)
5 - 0% - 20% (0 to 2 hours)
16 - How much FREEDOM do you allow your workers?
1 - Workers are allowed to come and go as they wish, provided they tend to their work properly.
2 - Workers are allowed to set their own schedules, e.g., "flextime."
3 - Workers are allowed to come and go, with permission.
4 - Workers can only take breaks at certain times; not allowed to leave without permission.
5 - Workers are closely watched.
17 - How much office/work related POLITICS is involved with your department?
1 - No politics.
2 - Little politics - disagreements occasionally flare up.
3 - Average amount of politics; some politics, but not vicious.
4 - Above Average - politics inhibits work effort.
5 - Highly charged political environment; considerable backbiting and finger pointing.
18 - What is the overall LEVEL OF KNOWLEDGE of your workers to perform their assignments?
1 - Excellent - All workers are experts in their jobs.
2 - Good - Some workers are experts, most are better than average.
3 - Average - Workers are competent in their job, require some supervision.
4 - Fair - Workers are not properly skilled, require considerable supervision.
5 - Poor - Workers do not know how to do their jobs properly.
19 - How much IMAGINATION/CREATIVITY do your workers exhibit?
1 - Very creative - ideas and solutions pour forth readily.
2 - Good - ideas and solutions come forward when called upon.
3 - Average - occasionally comes up with new ideas and solutions.
4 - Fair - rarely comes up with an idea or a solution; requires prompting.
5 - Not creative - incapable of producing viable ideas and solutions.
20 - Rate the level of COMMUNICATIONS in your department:
1 - Excellent - workers are well informed and effectively communicate.
2 - Good - workers are well informed but have communications limitations.
3 - Average - workers are moderately informed and moderately converse.
4 - Fair - workers are not well informed and make little attempt to communicate with others.
5 - Poor - workers are operating in the dark as to what is going on; rumors abound.
21 - Rate your workers' adherence to STANDARDS:
1 - Excellent - follow all standard practices.
2 - Good - standards are followed except on certain occasions.
3 - Average - standards exist but have to be routinely enforced.
4 - Fair - standards exist but are not followed.
5 - Poor - standards are non-existing.
22 - How many ERRORS/MISTAKES do your workers make in their work?
1 - None - produce dependable results.
2 - Few - occasionally makes a mistake, makes effort to correct them.
3 - Average - work has to be checked.
4 - Above Average - work has to be constantly checked and rechecked.
5 - Too many - makes careless mistakes; work is unreliable.
23 - Rate the overall level of ETHICS in your organization:
1 - Excellent - impeccable honesty and integrity.
2 - Good - good, but workers have to occasionally be reminded.
3 - Average - not bad, but workers have to be monitored.
4 - Fair - not good, workers have to be watched carefully.
5 - Poor - dishonesty, misrepresentation, and cheating are the norm.
24 - What is typically the QUANTITY OF WORK produced by your workers?
1 - Excellent - Superior work production record.
2 - Good - Very industrious; does more than is required.
3 - Average - Volume of work is satisfactory.
4 - Fair - Does just enough to get by.
5 - Poor - Does not meet minimum requirements.
25 - On the average, how long have your workers been EMPLOYED with your company?
1 - Lifetime employment.
2 - Ten or more years.
3 - Three to Nine years.
4 - One to Two years.
5 - High turnaround
26 - Rate the level of professional COURTESY in your organization:
1 - Excellent - workers respect each other and are treated as professionals.
2 - Good - workers generally get along well.
3 - Average - workers generally get along, but not much respect for others.
4 - Fair - workers do not get along well.
5 - Poor - no common courtesy or respect for others; dysfunctional.
27 - What is the level of SATISFACTION with your organization by your customers or boss?
1 - Excellent - Delighted with your organization; enjoys the working relationship.
2 - Good - Good working relationship; happy with results.
3 - Average - Fair working relationship; occasional dissatisfaction with work effort.
4 - Fair - Bad working relationship; customers are not happy.
5 - Poor - Considerable complaints about your organization.
28 - How DEPENDABLE/RESPONSIBLE are your workers?
1 - Highly dependable/responsible - I can leave the office without any fear.
2 - Good - I can leave the office, but check in occasionally to see how things are going.
3 - Average - a supervisor is in charge when I am not present.
4 - Fair - considerable supervision required.
5 - Not dependable/responsible at all - I cannot leave the office.
29 - How many CLIQUES do you have in your organization?
1 - None - it is generally frowned upon.
2 - Few - a couple, but it does not effect the work environment.
3 - Some - people are asked to choose sides.
4 - Several - people have difficulty adapting to our work environment.
5 - Too many - if you are not a member of one of the cliques, forget it.
30 - Rate the level of DELIVERY for work products from your department:
1 - Excellent - regularly deliver work products on time and within budget.
2 - Good - deliver most work products on time and within budget, but not all.
3 - Average - occasionally deliver work products on time and within budget.
4 - Fair - rarely deliver work products on time and within budget.
5 - Poor - work products are always delivered late and over budget.